FAQ       Refund Policy I received an error while registering! Am I registered? Was I charged? Why didn't I get a receipt? Do I need a parking permit? How do I register by mail or fax? My class was cancelled. What do I do? How do I drop a class? I dropped a class. When will I get my refund? Is there an age limit for Continuing Education Class? What kind of credit can I get for Continuing Education Classes? Refund Policy Full refunds will be issued to all participants if a class is cancelled by North Seattle Community College. To cancel a registration, contact the Continuing Education office by phone or in person at least 2 business days prior to the start of class. You will be refunded 100% of the class fee minus a $5.28 processing fee. The processing fee will be waived if you transfer to another Continuing Education class. Absolutely no refunds or credits will be given less than 2 business days prior to the start of class. Students with special circumstances preventing attendance may submit a written request to credit their tuition toward a future class. Under no circumstances will a cash or credit card refund be given. Have a special case? Please download this form and mail or fax to Continuing Education. I received an error while registering! Am I registered? Was I charged? Due to a problem with our servers, we can only take registrations via Internet Explorer 7 (IE7) If you attempt to register and receive an error, you are not registered for class and you will not be charged. If you do not have access to IE 7, please register over the phone by calling 206 527 3705 anytime from 9 AM to 5 PM Why didn't I get a receipt ? Receipts are not sent out unless you request one To request a receipt, email Continuing Education Include your name, student ID number (if known) and the class and quarter for which you would like a receipt Do I need a parking permit? NO PERMIT is needed for Whitman Middle School or Sand Point Education Center North Seattle Community College Campus: PERMITS are REQUIRED Monday through Friday NO PERMITS required for Saturday or Sunday How do I register by mail or fax? Click here for form and instructions My class was cancelled. What do I do? You will be refunded 100% in the same method you paid. Please allow 2-3 weeks for your refund If you have a North Seattle Community College parking permit, you must return the permit to receive a refund. Please include your name, student ID number (if known) and address. You may bring it to the North Seattle Community College Cashier directly, or mail it to: North Seattle Community College Attn: Cashier 9600 College Way North Seattle, WA 98103 When the credit is reflected on your account depends upon your credit card company or bank How do I drop a class ? Call 206-527-3705 or email our office at Continuing Education We do not issue refunds after the start of class Refund Policy I dropped a class. When will I get my refund? If you paid by check, expect a refund check within 2 weeks If you paid using a debit or credit card, refunds will be made to that same card When the credit is reflected on your account depends upon your credit card company or bank Is there an age limit for Continuing Education classes? North Seattle Community College's Continuing Education provides educational offerings primarily for adult learners. Unless a course or program is specifically geared toward a younger age group, students under 18 years must obtain permission to enroll according to the following guidelines: A. 16 and 17 year old students may enroll in some classes with the required release form. However, certain classes require a minimum age of 18. B. 13 to 15 year old students may enroll in some classes if accompanied by a parent or adult guardian over 18 registered and participating in the same class. Please download this form and mail or fax to Continuing Education: Underage Waiver What kind of credit can I get for Continuing Education classes? Continuing Education classes at NSCC do not apply as academic credits towards a degree, but we can provide Continuing Education Units, or CEUs, for employers and au pair programs. One unit comprises ten hours of class time; a 16 hour class would provide 1.6 CEU's.     If you have any questions, please call Customer Service at (206) 527 - 3705 or email: conted@sccd.ctc.edu. Our hours are: Monday-Thursday 9:00am - 5:30pm Friday 9:00am - 4:30pm We are closed on all state holidays             Every effort is made to ensure that the information and fees are accurate. Changes, corrections, or cancellations to courses or fees may occur. STUDENTS WITH DISABILITIES - Appropriate accommodations, requested 20 days prior to need, are provided for those students with special needs due to a disabling condition(s). Documentation of disabling condition(s) may be required.